Hopefully, you have a long service lane line at your dealership each morning. Pre-service check-in sheets - sometimes also called pre-service repair orders, or pre-service check-in sheets- will help you move customers through the service lane faster.
However, there are many other advantages to using pre-service repair orders. Pre-service check-in sheets give the customer a chance to review your dealership's special offers, disclaimers and minimum diagnostic fees. You also increase your chance to up-sale by including a service menu on the pre-service repair order. This gives your customer an opportunity to consider additional services they may have forgotten to ask about. The pre-service write-up includes the customer's signature, records any pre-existing damage and captures all pertinent information. Pre-service repair orders are proven to increase a dealerís CSI (Customer Service Index) and allows your customer to write-up their service concerns, in their own words, while they wait.
Order Estampe Auto Dealer Supplies' custom pre-service write-up sheets and ask about our free design service.